Last update
December 7, 2025
Terms of Service
Essential guidelines for working with Pringo
This website is operated by NYE Holdings, LLC d/b/a Pringo, a Wyoming limited liability company (hereinafter, “Pringo”, “We”, or “Us”). These Terms and Conditions (the “Terms”) governs your access to the Pringo website (the Pringo mobile application, and any other services owned, controlled, or offered by Pringo, now or in the future (all collectively referred to as, the "Services"). The term “You” or “User” shall refer to any individual that views, uses, accesses, browses or makes any purchase through the Services. These Terms are important and affect your legal rights, so please read them carefully. Note that these Terms contain a mandatory arbitration provision that requires the use of arbitration on an individual basis and limits the remedies available to you in the event of certain disputes. The Services are offered to you conditioned on your acceptance without modification of Terms contained herein. Certain features, services or tools of the Services may be subject to additional guidelines, terms, or rules, which will be posted with those features and are a part of these Terms. Your use of the Services constitutes your agreement to all such Terms. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. YOU ACKNOWLEDGE AND AGREE THAT BY ACCESSING, USING, CONSUMMATING A FINANCIAL TRANSACTION, OR BROWSING THE SERVICES, YOU ARE AFFIRMING THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THESE TERMS, WHETHER OR NOT YOU HAVE REGISTERED WITH THE SERVICES. IF YOU DO NOT AGREE TO THESE TERMS, THEN YOU HAVE NO RIGHT TO ACCESS OR USE THE SERVICES. PRIVACY POLICY Your use of the Services is subject to the Pringo Privacy Policy. Please review our Privacy Policy, which also governs the Services and informs Users of our data collection practices.
USE OF OUR SERVICES
Subject to your compliance with its obligations under these Terms, we will provide you with access to the Services. Access to the Services is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide without notice. We will not be liable if for any reason our Services are unavailable at any time or for any period. Pringo is a digital commerce support company that produces social-commerce video content for luxury goods sellers and supplies real-time clerking assistance to live and online auctions. Its Services combine creative content creation, optional paid promotion, and operational auction support.
Luxury Goods Short Videos
Pringo creates short-form video content, typically 20 to 40 seconds long, from still images supplied by luxury goods retailers and auction houses. The videos are designed for social commerce and may be distributed on third-party platforms such as YouTube Shorts, Instagram, TikTok, and Pinterest. Pringo may also provide content tagging and optional paid promotional campaigns, including cost-per-click advertising on platforms like YouTube. All promotional Services are subject to availability and may require separate terms or fees. Pringo does not guarantee sales conversions or other revenue outcomes from any video or promotional effort. Each video will display a “Powered by Pringo” attribution. Removing, altering, or suppressing this attribution will incur additional fees. If you request that Pringo post your videos to social media, an extra charge will apply, and the proprietary hashtag technology used will retain the “Powered by Pringo” branding. (b) Online Auction Clerking Pringo may provide clerking support for live or online auctions, including monitoring bids, entering bid data, and managing lot closures. These Services are intended solely to facilitate auction operations and do not replace the auction house’s or client’s oversight obligations or responsibility for compliance, accuracy, or regulatory adherence. Pringo is not liable for any loss or damage arising from errors in bidding, delays in data entry, failure to close a lot, or technical malfunctions, including any instance in which an item sells below its reserve price due to such errors.
REGISTRATION, ACCOUNT AND COMMUNICATION PREFERENCES
(a) Accounts. To access certain features or areas of the Services, you may be required to create an account with us (an “Account”). We may offer different types of Accounts for different categories of users. By registering for an Account, you agree to: (i) provide accurate, current, and complete information; (ii) maintain and promptly update your Account information as needed; (iii) keep your password secure and accept full responsibility for all activity under your Account; and (iv) notify us immediately of any actual or suspected unauthorized access or use of your Account. We reserve the right to suspend or terminate your Account if we determine that any information provided is inaccurate, false, misleading, or incomplete. (b) Account Information and Notices. You are responsible for ensuring that your contact and payment information remains current and accurate. We may send notices to you using the contact details associated with your Account, including email, phone, or mailing address. You agree that such notices are effective even if you no longer maintain access to the contact method used, unless you have provided us with updated information. Pringo is not responsible for any account passwords, credentials, or platform access information provided to Pringo by the User. (c) Account Security. You are solely responsible for any activity that occurs under your Account, whether or not authorized by you. You agree not to share your password with any third party and to take reasonable steps to protect the security of your Account. We are not liable for any loss or damage resulting from your failure to secure your Account credentials or to promptly notify us of unauthorized access. The User remains solely responsible for the security and management of such credentials. You may not assign or transfer your Account to any other person or entity. We may suspend or terminate your Account, refuse service, or remove content if we believe you have violated these Terms or misused your Account. (d) Communication Preferences. By creating an Account, you consent to receive electronic communications from us, including emails, system messages, and notices posted to the Services. These communications may include information related to your Account, changes to the Services, billing matters, or other transactional updates, and are part of your relationship with us. You agree that such electronic communications satisfy any legal requirement that such communications be in writing.
ACCESS TO THE SERVICES
We shall use commercially reasonable efforts to ensure the availability of the Services, except that we shall not be liable for: (a) scheduled downtime; or (b) any unavailability caused directly or indirectly by circumstances beyond our reasonable control, including without limitation, (i) a force majeure event; (ii) Internet host, webhosting, cloud computing platform, or public telecommunications network failures or delays, or denial of service attacks; (iii) a fault or failure of your computer systems or networks; or (iv) any breach by of these Terms by you.
TERMINATION OR SUSPENSION OF SERVICES
All upgrade, downgrade, or cancellation requests related to Pringo service agreements require a notice period of thirty (30) to sixty (60) days, depending on the specific agreement. Changes made without this notice may result in continued billing or service obligations. Pringo reserves the right to refuse or suspend access to any user, for any reason or no reason, and without any notice. Pringo may suspend your use of the Services or any portion thereof if We believe that you have breached these Terms, or for any other reason, at its sole discretion. You agree that any termination of your access to the Services may be without prior notice, and you agree that We will not be liable to you or any third party for any such termination. Where needed, we reserve the right to alert local law enforcement authorities about suspected fraudulent, abusive, or illegal activity that may be grounds for termination of your use of the Services.
PAYMENTS
(a) Payments. Payments for CPC campaigns must be made by Zelle, ACH transfer, or bank wire. Payment for any paid video marketing must be made via Zelle or bank wire transfer only; other payment methods will not be accepted. (b) Refund Policy. All sales are final. Pringo does not provide refunds or accept returns for any of its services including but not limited to CPC advertising, content creation services, social media support, tagging, or auction clerking support. (c) Late Payments. If any amounts owed to Pringo are not paid when due, such amounts shall accrue interest at a rate of one and one-half percent (1.5%) per month, or the maximum rate permitted by applicable law, whichever is lower, until paid in full. You shall be responsible for any costs of collection, including reasonable attorneys’ fees, incurred in enforcing payment. (d) Chargebacks. Initiating a chargeback or payment dispute with your financial institution for amounts that were properly charged and owed under these terms is a violation of this agreement. Pringo reserves the right to dispute any chargeback, and you agree to provide all requested information in connection with such dispute. Unresolved or improper chargebacks may result in suspension of services and pursuit of the owed amount through legal means.
PROHIBITED ACTIVITY
Use of the Services is limited to the permitted uses expressly authorized by us. Any violation of this Agreement by You, as determined by Pringo in its sole discretion, may result in the termination of your access to the Services. The Services shall not be used to: (a) Harass, abuse, stalk, threaten, defame, or otherwise infringe or violate the rights of any other party (including but not limited to rights of publicity or other proprietary rights); (b) Engage in any unlawful, fraudulent, or deceptive activities; (c) Misrepresent the source, identity, or content of information transmitted via the Services; (d) Use technology or other means to access unauthorized content or non-public spaces; (e) Use or launch any automated system or process, including without limitation, "bots," "spiders," or "crawlers," to access unauthorized content or non-public spaces; (f) Attempt to introduce viruses or any other harmful computer code, files or programs that interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; (g) Probe, scan, or test the vulnerability of the Services or any system or network; use any robot, spider, scraper or other automated means to access the Services for any purpose without our express written permission; (h) Use the Services in connection with hazardous environments requiring fail-safe performance or any application in which the failure or inaccuracy of that application or the Services could lead to death, personal injury, or physical or property damage; (i) Modify the Services in any manner or form; use or develop any application that interacts with the Services or provides access to other users' content or information without our written permission; or use modified versions of the Services, including to obtain unauthorized access to the Services; (j) Attempt to damage, disable, overburden, or impair our servers or networks; (k) Attempt to gain unauthorized access to the Services, or any part of it, other accounts, computer systems or networks connected to Pringo or any part of it, through hacking, password mining or any other means, or interfere or attempt to interfere with the proper working of or any activities conducted on the Services; (l) Display the Services or profile data on any external display or monitor or in any public setting without obtaining the prior consent of all participants. Furthermore, you may not display the Services or profile data on any external display or monitor or in any public setting in a manner that infringes on the intended use of the Services; (m) Encourage the commission or encouragement of any illegal purpose, or in violation of any local, state, national, or international law, including laws governing criminal acts, prohibited or controlled substances, intellectual property and other proprietary rights, data protection and privacy, and import or export control; or (n) violate these Terms in any manner;
INTELLECTUAL PROPERTY RIGHTS
You are granted a non-exclusive, non-transferable, revocable license to access and use the Services strictly in accordance with these Terms. As a condition of your use of the Services, you warrant to Us that you will not use the Services for any purpose that is unlawful or prohibited by these Terms. You may not use the Services in any manner which could damage, disable, overburden, or impair the Services or interfere with any other party's use and enjoyment of the Services. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Services. All content included as part of the Services, such as text, graphics, videos, logos, images, as well as the compilation thereof, and any software used on the Services (collectively, the “Content”), is the property of Pringo, or its suppliers, and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in the Content and will not make any changes thereto. You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the Content, in whole or in part, found on the Services. Your use of the Services does not entitle you to make any unauthorized use of the Content, and you will not delete or alter any proprietary rights or attribution notices in the Content. You will use the Content solely for your personal use and will make no other use of the Content without the express written permission of Pringo and the copyright owner. You agree that you do not acquire any ownership rights in any Content. We do not grant you any licenses, express or implied, to the intellectual property of Pringo or our licensors except as expressly authorized by these Terms.
Last update
December 7, 2025
Terms of Service
Essential guidelines for working with Pringo
This website is operated by NYE Holdings, LLC d/b/a Pringo, a Wyoming limited liability company (hereinafter, “Pringo”, “We”, or “Us”). These Terms and Conditions (the “Terms”) governs your access to the Pringo website (the Pringo mobile application, and any other services owned, controlled, or offered by Pringo, now or in the future (all collectively referred to as, the "Services"). The term “You” or “User” shall refer to any individual that views, uses, accesses, browses or makes any purchase through the Services. These Terms are important and affect your legal rights, so please read them carefully. Note that these Terms contain a mandatory arbitration provision that requires the use of arbitration on an individual basis and limits the remedies available to you in the event of certain disputes. The Services are offered to you conditioned on your acceptance without modification of Terms contained herein. Certain features, services or tools of the Services may be subject to additional guidelines, terms, or rules, which will be posted with those features and are a part of these Terms. Your use of the Services constitutes your agreement to all such Terms. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. YOU ACKNOWLEDGE AND AGREE THAT BY ACCESSING, USING, CONSUMMATING A FINANCIAL TRANSACTION, OR BROWSING THE SERVICES, YOU ARE AFFIRMING THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THESE TERMS, WHETHER OR NOT YOU HAVE REGISTERED WITH THE SERVICES. IF YOU DO NOT AGREE TO THESE TERMS, THEN YOU HAVE NO RIGHT TO ACCESS OR USE THE SERVICES. PRIVACY POLICY Your use of the Services is subject to the Pringo Privacy Policy. Please review our Privacy Policy, which also governs the Services and informs Users of our data collection practices.
USE OF OUR SERVICES
Subject to your compliance with its obligations under these Terms, we will provide you with access to the Services. Access to the Services is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide without notice. We will not be liable if for any reason our Services are unavailable at any time or for any period. Pringo is a digital commerce support company that produces social-commerce video content for luxury goods sellers and supplies real-time clerking assistance to live and online auctions. Its Services combine creative content creation, optional paid promotion, and operational auction support.
Luxury Goods Short Videos
Pringo creates short-form video content, typically 20 to 40 seconds long, from still images supplied by luxury goods retailers and auction houses. The videos are designed for social commerce and may be distributed on third-party platforms such as YouTube Shorts, Instagram, TikTok, and Pinterest. Pringo may also provide content tagging and optional paid promotional campaigns, including cost-per-click advertising on platforms like YouTube. All promotional Services are subject to availability and may require separate terms or fees. Pringo does not guarantee sales conversions or other revenue outcomes from any video or promotional effort. Each video will display a “Powered by Pringo” attribution. Removing, altering, or suppressing this attribution will incur additional fees. If you request that Pringo post your videos to social media, an extra charge will apply, and the proprietary hashtag technology used will retain the “Powered by Pringo” branding. (b) Online Auction Clerking Pringo may provide clerking support for live or online auctions, including monitoring bids, entering bid data, and managing lot closures. These Services are intended solely to facilitate auction operations and do not replace the auction house’s or client’s oversight obligations or responsibility for compliance, accuracy, or regulatory adherence. Pringo is not liable for any loss or damage arising from errors in bidding, delays in data entry, failure to close a lot, or technical malfunctions, including any instance in which an item sells below its reserve price due to such errors.
REGISTRATION, ACCOUNT AND COMMUNICATION PREFERENCES
(a) Accounts. To access certain features or areas of the Services, you may be required to create an account with us (an “Account”). We may offer different types of Accounts for different categories of users. By registering for an Account, you agree to: (i) provide accurate, current, and complete information; (ii) maintain and promptly update your Account information as needed; (iii) keep your password secure and accept full responsibility for all activity under your Account; and (iv) notify us immediately of any actual or suspected unauthorized access or use of your Account. We reserve the right to suspend or terminate your Account if we determine that any information provided is inaccurate, false, misleading, or incomplete. (b) Account Information and Notices. You are responsible for ensuring that your contact and payment information remains current and accurate. We may send notices to you using the contact details associated with your Account, including email, phone, or mailing address. You agree that such notices are effective even if you no longer maintain access to the contact method used, unless you have provided us with updated information. Pringo is not responsible for any account passwords, credentials, or platform access information provided to Pringo by the User. (c) Account Security. You are solely responsible for any activity that occurs under your Account, whether or not authorized by you. You agree not to share your password with any third party and to take reasonable steps to protect the security of your Account. We are not liable for any loss or damage resulting from your failure to secure your Account credentials or to promptly notify us of unauthorized access. The User remains solely responsible for the security and management of such credentials. You may not assign or transfer your Account to any other person or entity. We may suspend or terminate your Account, refuse service, or remove content if we believe you have violated these Terms or misused your Account. (d) Communication Preferences. By creating an Account, you consent to receive electronic communications from us, including emails, system messages, and notices posted to the Services. These communications may include information related to your Account, changes to the Services, billing matters, or other transactional updates, and are part of your relationship with us. You agree that such electronic communications satisfy any legal requirement that such communications be in writing.
ACCESS TO THE SERVICES
We shall use commercially reasonable efforts to ensure the availability of the Services, except that we shall not be liable for: (a) scheduled downtime; or (b) any unavailability caused directly or indirectly by circumstances beyond our reasonable control, including without limitation, (i) a force majeure event; (ii) Internet host, webhosting, cloud computing platform, or public telecommunications network failures or delays, or denial of service attacks; (iii) a fault or failure of your computer systems or networks; or (iv) any breach by of these Terms by you.
TERMINATION OR SUSPENSION OF SERVICES
All upgrade, downgrade, or cancellation requests related to Pringo service agreements require a notice period of thirty (30) to sixty (60) days, depending on the specific agreement. Changes made without this notice may result in continued billing or service obligations. Pringo reserves the right to refuse or suspend access to any user, for any reason or no reason, and without any notice. Pringo may suspend your use of the Services or any portion thereof if We believe that you have breached these Terms, or for any other reason, at its sole discretion. You agree that any termination of your access to the Services may be without prior notice, and you agree that We will not be liable to you or any third party for any such termination. Where needed, we reserve the right to alert local law enforcement authorities about suspected fraudulent, abusive, or illegal activity that may be grounds for termination of your use of the Services.
PAYMENTS
(a) Payments. Payments for CPC campaigns must be made by Zelle, ACH transfer, or bank wire. Payment for any paid video marketing must be made via Zelle or bank wire transfer only; other payment methods will not be accepted. (b) Refund Policy. All sales are final. Pringo does not provide refunds or accept returns for any of its services including but not limited to CPC advertising, content creation services, social media support, tagging, or auction clerking support. (c) Late Payments. If any amounts owed to Pringo are not paid when due, such amounts shall accrue interest at a rate of one and one-half percent (1.5%) per month, or the maximum rate permitted by applicable law, whichever is lower, until paid in full. You shall be responsible for any costs of collection, including reasonable attorneys’ fees, incurred in enforcing payment. (d) Chargebacks. Initiating a chargeback or payment dispute with your financial institution for amounts that were properly charged and owed under these terms is a violation of this agreement. Pringo reserves the right to dispute any chargeback, and you agree to provide all requested information in connection with such dispute. Unresolved or improper chargebacks may result in suspension of services and pursuit of the owed amount through legal means.
PROHIBITED ACTIVITY
Use of the Services is limited to the permitted uses expressly authorized by us. Any violation of this Agreement by You, as determined by Pringo in its sole discretion, may result in the termination of your access to the Services. The Services shall not be used to: (a) Harass, abuse, stalk, threaten, defame, or otherwise infringe or violate the rights of any other party (including but not limited to rights of publicity or other proprietary rights); (b) Engage in any unlawful, fraudulent, or deceptive activities; (c) Misrepresent the source, identity, or content of information transmitted via the Services; (d) Use technology or other means to access unauthorized content or non-public spaces; (e) Use or launch any automated system or process, including without limitation, "bots," "spiders," or "crawlers," to access unauthorized content or non-public spaces; (f) Attempt to introduce viruses or any other harmful computer code, files or programs that interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; (g) Probe, scan, or test the vulnerability of the Services or any system or network; use any robot, spider, scraper or other automated means to access the Services for any purpose without our express written permission; (h) Use the Services in connection with hazardous environments requiring fail-safe performance or any application in which the failure or inaccuracy of that application or the Services could lead to death, personal injury, or physical or property damage; (i) Modify the Services in any manner or form; use or develop any application that interacts with the Services or provides access to other users' content or information without our written permission; or use modified versions of the Services, including to obtain unauthorized access to the Services; (j) Attempt to damage, disable, overburden, or impair our servers or networks; (k) Attempt to gain unauthorized access to the Services, or any part of it, other accounts, computer systems or networks connected to Pringo or any part of it, through hacking, password mining or any other means, or interfere or attempt to interfere with the proper working of or any activities conducted on the Services; (l) Display the Services or profile data on any external display or monitor or in any public setting without obtaining the prior consent of all participants. Furthermore, you may not display the Services or profile data on any external display or monitor or in any public setting in a manner that infringes on the intended use of the Services; (m) Encourage the commission or encouragement of any illegal purpose, or in violation of any local, state, national, or international law, including laws governing criminal acts, prohibited or controlled substances, intellectual property and other proprietary rights, data protection and privacy, and import or export control; or (n) violate these Terms in any manner;
INTELLECTUAL PROPERTY RIGHTS
You are granted a non-exclusive, non-transferable, revocable license to access and use the Services strictly in accordance with these Terms. As a condition of your use of the Services, you warrant to Us that you will not use the Services for any purpose that is unlawful or prohibited by these Terms. You may not use the Services in any manner which could damage, disable, overburden, or impair the Services or interfere with any other party's use and enjoyment of the Services. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Services. All content included as part of the Services, such as text, graphics, videos, logos, images, as well as the compilation thereof, and any software used on the Services (collectively, the “Content”), is the property of Pringo, or its suppliers, and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in the Content and will not make any changes thereto. You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the Content, in whole or in part, found on the Services. Your use of the Services does not entitle you to make any unauthorized use of the Content, and you will not delete or alter any proprietary rights or attribution notices in the Content. You will use the Content solely for your personal use and will make no other use of the Content without the express written permission of Pringo and the copyright owner. You agree that you do not acquire any ownership rights in any Content. We do not grant you any licenses, express or implied, to the intellectual property of Pringo or our licensors except as expressly authorized by these Terms.
Last update
December 7, 2025
Terms of Service
Essential guidelines for working with Pringo
This website is operated by NYE Holdings, LLC d/b/a Pringo, a Wyoming limited liability company (hereinafter, “Pringo”, “We”, or “Us”). These Terms and Conditions (the “Terms”) governs your access to the Pringo website (the Pringo mobile application, and any other services owned, controlled, or offered by Pringo, now or in the future (all collectively referred to as, the "Services"). The term “You” or “User” shall refer to any individual that views, uses, accesses, browses or makes any purchase through the Services. These Terms are important and affect your legal rights, so please read them carefully. Note that these Terms contain a mandatory arbitration provision that requires the use of arbitration on an individual basis and limits the remedies available to you in the event of certain disputes. The Services are offered to you conditioned on your acceptance without modification of Terms contained herein. Certain features, services or tools of the Services may be subject to additional guidelines, terms, or rules, which will be posted with those features and are a part of these Terms. Your use of the Services constitutes your agreement to all such Terms. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. YOU ACKNOWLEDGE AND AGREE THAT BY ACCESSING, USING, CONSUMMATING A FINANCIAL TRANSACTION, OR BROWSING THE SERVICES, YOU ARE AFFIRMING THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THESE TERMS, WHETHER OR NOT YOU HAVE REGISTERED WITH THE SERVICES. IF YOU DO NOT AGREE TO THESE TERMS, THEN YOU HAVE NO RIGHT TO ACCESS OR USE THE SERVICES. PRIVACY POLICY Your use of the Services is subject to the Pringo Privacy Policy. Please review our Privacy Policy, which also governs the Services and informs Users of our data collection practices.
USE OF OUR SERVICES
Subject to your compliance with its obligations under these Terms, we will provide you with access to the Services. Access to the Services is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide without notice. We will not be liable if for any reason our Services are unavailable at any time or for any period. Pringo is a digital commerce support company that produces social-commerce video content for luxury goods sellers and supplies real-time clerking assistance to live and online auctions. Its Services combine creative content creation, optional paid promotion, and operational auction support.
Luxury Goods Short Videos
Pringo creates short-form video content, typically 20 to 40 seconds long, from still images supplied by luxury goods retailers and auction houses. The videos are designed for social commerce and may be distributed on third-party platforms such as YouTube Shorts, Instagram, TikTok, and Pinterest. Pringo may also provide content tagging and optional paid promotional campaigns, including cost-per-click advertising on platforms like YouTube. All promotional Services are subject to availability and may require separate terms or fees. Pringo does not guarantee sales conversions or other revenue outcomes from any video or promotional effort. Each video will display a “Powered by Pringo” attribution. Removing, altering, or suppressing this attribution will incur additional fees. If you request that Pringo post your videos to social media, an extra charge will apply, and the proprietary hashtag technology used will retain the “Powered by Pringo” branding. (b) Online Auction Clerking Pringo may provide clerking support for live or online auctions, including monitoring bids, entering bid data, and managing lot closures. These Services are intended solely to facilitate auction operations and do not replace the auction house’s or client’s oversight obligations or responsibility for compliance, accuracy, or regulatory adherence. Pringo is not liable for any loss or damage arising from errors in bidding, delays in data entry, failure to close a lot, or technical malfunctions, including any instance in which an item sells below its reserve price due to such errors.
REGISTRATION, ACCOUNT AND COMMUNICATION PREFERENCES
(a) Accounts. To access certain features or areas of the Services, you may be required to create an account with us (an “Account”). We may offer different types of Accounts for different categories of users. By registering for an Account, you agree to: (i) provide accurate, current, and complete information; (ii) maintain and promptly update your Account information as needed; (iii) keep your password secure and accept full responsibility for all activity under your Account; and (iv) notify us immediately of any actual or suspected unauthorized access or use of your Account. We reserve the right to suspend or terminate your Account if we determine that any information provided is inaccurate, false, misleading, or incomplete. (b) Account Information and Notices. You are responsible for ensuring that your contact and payment information remains current and accurate. We may send notices to you using the contact details associated with your Account, including email, phone, or mailing address. You agree that such notices are effective even if you no longer maintain access to the contact method used, unless you have provided us with updated information. Pringo is not responsible for any account passwords, credentials, or platform access information provided to Pringo by the User. (c) Account Security. You are solely responsible for any activity that occurs under your Account, whether or not authorized by you. You agree not to share your password with any third party and to take reasonable steps to protect the security of your Account. We are not liable for any loss or damage resulting from your failure to secure your Account credentials or to promptly notify us of unauthorized access. The User remains solely responsible for the security and management of such credentials. You may not assign or transfer your Account to any other person or entity. We may suspend or terminate your Account, refuse service, or remove content if we believe you have violated these Terms or misused your Account. (d) Communication Preferences. By creating an Account, you consent to receive electronic communications from us, including emails, system messages, and notices posted to the Services. These communications may include information related to your Account, changes to the Services, billing matters, or other transactional updates, and are part of your relationship with us. You agree that such electronic communications satisfy any legal requirement that such communications be in writing.
ACCESS TO THE SERVICES
We shall use commercially reasonable efforts to ensure the availability of the Services, except that we shall not be liable for: (a) scheduled downtime; or (b) any unavailability caused directly or indirectly by circumstances beyond our reasonable control, including without limitation, (i) a force majeure event; (ii) Internet host, webhosting, cloud computing platform, or public telecommunications network failures or delays, or denial of service attacks; (iii) a fault or failure of your computer systems or networks; or (iv) any breach by of these Terms by you.
TERMINATION OR SUSPENSION OF SERVICES
All upgrade, downgrade, or cancellation requests related to Pringo service agreements require a notice period of thirty (30) to sixty (60) days, depending on the specific agreement. Changes made without this notice may result in continued billing or service obligations. Pringo reserves the right to refuse or suspend access to any user, for any reason or no reason, and without any notice. Pringo may suspend your use of the Services or any portion thereof if We believe that you have breached these Terms, or for any other reason, at its sole discretion. You agree that any termination of your access to the Services may be without prior notice, and you agree that We will not be liable to you or any third party for any such termination. Where needed, we reserve the right to alert local law enforcement authorities about suspected fraudulent, abusive, or illegal activity that may be grounds for termination of your use of the Services.
PAYMENTS
(a) Payments. Payments for CPC campaigns must be made by Zelle, ACH transfer, or bank wire. Payment for any paid video marketing must be made via Zelle or bank wire transfer only; other payment methods will not be accepted. (b) Refund Policy. All sales are final. Pringo does not provide refunds or accept returns for any of its services including but not limited to CPC advertising, content creation services, social media support, tagging, or auction clerking support. (c) Late Payments. If any amounts owed to Pringo are not paid when due, such amounts shall accrue interest at a rate of one and one-half percent (1.5%) per month, or the maximum rate permitted by applicable law, whichever is lower, until paid in full. You shall be responsible for any costs of collection, including reasonable attorneys’ fees, incurred in enforcing payment. (d) Chargebacks. Initiating a chargeback or payment dispute with your financial institution for amounts that were properly charged and owed under these terms is a violation of this agreement. Pringo reserves the right to dispute any chargeback, and you agree to provide all requested information in connection with such dispute. Unresolved or improper chargebacks may result in suspension of services and pursuit of the owed amount through legal means.
PROHIBITED ACTIVITY
Use of the Services is limited to the permitted uses expressly authorized by us. Any violation of this Agreement by You, as determined by Pringo in its sole discretion, may result in the termination of your access to the Services. The Services shall not be used to: (a) Harass, abuse, stalk, threaten, defame, or otherwise infringe or violate the rights of any other party (including but not limited to rights of publicity or other proprietary rights); (b) Engage in any unlawful, fraudulent, or deceptive activities; (c) Misrepresent the source, identity, or content of information transmitted via the Services; (d) Use technology or other means to access unauthorized content or non-public spaces; (e) Use or launch any automated system or process, including without limitation, "bots," "spiders," or "crawlers," to access unauthorized content or non-public spaces; (f) Attempt to introduce viruses or any other harmful computer code, files or programs that interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; (g) Probe, scan, or test the vulnerability of the Services or any system or network; use any robot, spider, scraper or other automated means to access the Services for any purpose without our express written permission; (h) Use the Services in connection with hazardous environments requiring fail-safe performance or any application in which the failure or inaccuracy of that application or the Services could lead to death, personal injury, or physical or property damage; (i) Modify the Services in any manner or form; use or develop any application that interacts with the Services or provides access to other users' content or information without our written permission; or use modified versions of the Services, including to obtain unauthorized access to the Services; (j) Attempt to damage, disable, overburden, or impair our servers or networks; (k) Attempt to gain unauthorized access to the Services, or any part of it, other accounts, computer systems or networks connected to Pringo or any part of it, through hacking, password mining or any other means, or interfere or attempt to interfere with the proper working of or any activities conducted on the Services; (l) Display the Services or profile data on any external display or monitor or in any public setting without obtaining the prior consent of all participants. Furthermore, you may not display the Services or profile data on any external display or monitor or in any public setting in a manner that infringes on the intended use of the Services; (m) Encourage the commission or encouragement of any illegal purpose, or in violation of any local, state, national, or international law, including laws governing criminal acts, prohibited or controlled substances, intellectual property and other proprietary rights, data protection and privacy, and import or export control; or (n) violate these Terms in any manner;
INTELLECTUAL PROPERTY RIGHTS
You are granted a non-exclusive, non-transferable, revocable license to access and use the Services strictly in accordance with these Terms. As a condition of your use of the Services, you warrant to Us that you will not use the Services for any purpose that is unlawful or prohibited by these Terms. You may not use the Services in any manner which could damage, disable, overburden, or impair the Services or interfere with any other party's use and enjoyment of the Services. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Services. All content included as part of the Services, such as text, graphics, videos, logos, images, as well as the compilation thereof, and any software used on the Services (collectively, the “Content”), is the property of Pringo, or its suppliers, and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in the Content and will not make any changes thereto. You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the Content, in whole or in part, found on the Services. Your use of the Services does not entitle you to make any unauthorized use of the Content, and you will not delete or alter any proprietary rights or attribution notices in the Content. You will use the Content solely for your personal use and will make no other use of the Content without the express written permission of Pringo and the copyright owner. You agree that you do not acquire any ownership rights in any Content. We do not grant you any licenses, express or implied, to the intellectual property of Pringo or our licensors except as expressly authorized by these Terms.